Frequently Asked Questions
Everything you need to know about sustainable style at EcoFlow.
What materials are used in EcoFlow clothing?
We prioritize the planet by using 100% organic cotton, recycled polyester, and Tencel™ Lyocell to ensure every garment is as sustainable as it is stylish.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer carbon-neutral express shipping options at checkout.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please use our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your manufacturing processes ethical?
Absolutely. We partner exclusively with Fair Trade Certified factories that ensure safe working conditions and fair living wages for all garment workers.
How should I care for my EcoFlow garments?
To extend the life of your clothes and save energy, we recommend washing in cold water and hanging to dry whenever possible.